Administration

Customer Success (Remote)

Remote
Work Type: Full Time
Qualifications
Bachelor’s degree in related field prefreed
4+ years of relevant work experience
Proficiency in: Microsoft Office Programs (Excel, Word, Outlook, and PowerPoint)

Experience in Energy Auditing and/or Retro Commissioning

Ability to communicate novel or complex concepts and related facts in a clear, concise, organized, and convincing manner in any format (e.g. written, oral, presentation)
Well-developed interpersonal skills, maturity, credibility, confidence and integrity
Strong time-management skills and experience managing multiple priorities at once
Collaborative with strong focus on teamwork
Excellent work ethic
Self-motivated
Passionate about optimizing MEP systems, improving the built environment, and decarbonization
Occasional overnight travel may be required (Philadelphia, Boston, Chicago)
When in the field the employee must frequently lift or move objects up to 20 pounds; must be able to climb stairs and endure typical construction site conditions
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus


Responsibilities
Client Onboarding and training
Pilot project development
Field Inspection Template Specification
Build Operations Team and Playbook
Build and maintain connections with a wide array of decision-makers (clients, policy leaders, program managers, utilities, partner professionals)
Support overall Team strategy and performance:
Duties, responsibilities, and activities will likely change, but changes to the role will be discussed as they are desired/needed
The majority of the duties will be performed in an office/home office environment
The remainder of the duties will be performed in the field which will involve trips to projects sites for observation and training



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